Privacy Policy

Beamcade Privacy Policy
Privacy Policy
Last Updated: March 23, 2025
This Privacy Policy describes how Beamcade (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from beamcade.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law, such as notifying you via email if significant changes occur.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect depends on how you interact with us, and we’ve collected such data over the past 12 months. We may also use this information to communicate with you, comply with legal obligations, enforce our terms, and protect the Services, our rights, and those of our users or others.
What Personal Information We Collect
The types of personal information we collect vary based on your interaction with our Site and Services. “Personal information” refers to data that identifies, relates to, describes, or can be associated with you. Here’s what we collect:
Information You Provide Directly
  • Basic Contact Details: Name, address, phone number, and email when you place an order.
  • Order Information: Name, billing address, shipping address, payment confirmation, email, and phone number.
  • Customer Support Information: Details you include when contacting us, such as messages sent through the Services.
    You may choose not to provide certain information, but this could limit your ability to use some features, like completing a purchase.
Information Collected Automatically
  • Usage Data: We use cookies, pixels, and similar technologies (“Cookies”) to collect data like IP address, browser type, device information, network connection details, and how you interact with the Site (e.g., pages visited, items viewed).
Information from Third Parties
  • We may receive data from service providers acting on our behalf, such as:
    • Shopify, which powers our Site and processes payments.
    • Payment processors, who handle payment details (e.g., bank or card information) to fulfill your orders.
      Any third-party data we receive is handled per this Privacy Policy. We’re not responsible for the accuracy or practices of third parties providing this information.
How We Use Your Personal Information
  • Providing Products and Services: To process payments, fulfill orders, send shipping notifications, manage your account, arrange delivery, and handle returns or exchanges.
  • Customer Support: To respond to your inquiries and improve our Services based on your feedback.
  • Site Improvement: To analyze usage patterns and optimize beamcade.com (if we use analytics tools).
  • Security: To detect and prevent fraud, illegal activity, or misuse of the Services.
Cookies
We use Cookies to enhance your experience (e.g., saving cart items), analyze Site performance, and understand user behavior. You can adjust your browser settings to reject Cookies, but this may affect functionality. For details on Shopify-specific Cookies, see Shopify’s Cookie Policy.
How We Disclose Personal Information
We may share your personal information in these cases:
  • With Service Providers: Vendors who support our operations (e.g., Shopify for site hosting, payment processors, shipping companies, IT management, or customer support).
  • With Affiliates: Within our corporate group to run our business effectively.
  • Legal Compliance: To respond to legal requests (e.g., subpoenas) or protect our rights, users, or the Services.
  • Business Transactions: In case of a merger, sale, or similar event.
    Over the past 12 months, we’ve disclosed identifiers (e.g., contact details), commercial information (e.g., order data), and internet activity (e.g., Usage Data) to service providers and affiliates for the purposes above. We do not use or disclose sensitive personal information to infer characteristics about you.
User-Generated Content
If you post reviews or content on public areas of the Site, it becomes publicly accessible. We’re not responsible for how others use this information or for its privacy or security once shared.
Third-Party Websites and Links
Our Site may link to external platforms (e.g., social media). We’re not responsible for their privacy practices—please review their policies if you visit them.
Children’s Data
Our Services are not intended for children under 16. We do not knowingly collect data from children. If you’re a parent or guardian and believe your child has provided us with information, contact us to request its deletion.
Security and Retention of Your Information
No security is perfect, and data in transit may not always be secure. We use Shopify’s encryption and limit access to your information, retaining it only as needed:
  • Order data (e.g., name, address) for 5-7 years to meet Spanish tax and legal requirements.
  • Usage Data (if collected) for up to 12 months, then anonymized.
Your Rights and Choices
Depending on your location (e.g., EU under GDPR), you may have these rights:
  • Access: Request details about the personal information we hold.
  • Correction: Ask us to fix inaccurate data.
  • Deletion: Request removal of your data (subject to legal obligations).
  • Portability: Receive or transfer your data in certain cases.
    To exercise these rights, email us at thebeamcade@hotmail.com. We won’t discriminate against you for using them. EU residents can also contact their local data protection authority.
International Transfers
Your data may be transferred outside the European Economic Area (EEA) to service providers (e.g., Shopify servers in the U.S./Canada or our suppliers). We ensure these partners follow data protection standards to keep your information secure.
Contact Us
For questions or concerns:
  • Email: thebeamcade@hotmail.com
  • Address: LITOS 13 3B, Madrid, 28021 Spain
  • Website: beamcade.com